Delivery

Free Delivery Australia Wide for all orders over $99.00 !!!

All orders $99.00 and higher are dispatched free of charge, all orders under $99.00 incur a flat rate charge of $9.50 for delivery and handling.

Our huge warehouse and large stock holding means you never have to wait for us to order your parts in. If it's for sale on our website, it is physically in stock.

We use Australia Post and Startrack Express for delivery, depending on the size and destination of the parcel.

In most cases orders received prior to 1pm will be dispatched on the same day. Orders received after 1 pm or on weekends and Public Holidays will be dispatched the next business day.

At The Ducted Vacuum Centre, we pride ourselves on providing the best customer service and fastest delivery times possible. Check out what our customers have to say about it!

$25 Flat rate shipping to New Zealand for all orders

All orders shipped to a New Zealand address are charged at a flat rate $25AUD shipping. Prices displayed on this website include 10% GST which will be deducted at the checkout when a New Zealand shipping address is entered.

Fast Delivery, Daily Dispatches

At The Ducted Vacuum Centre, we pride ourselves on providing the best customer service and fastest delivery times possible. Check out what our customers have to say about it! We dispatch orders every day Monday to Friday and offer same day dispatch for all orders received prior to 1pm.
 

How do I get something delivered?

Once you've found what you were looking for, just add it all to your shopping cart and go through the checkout process.

It's as simple as that! All you need is a delivery address, a postcode, and your payment details ready. Please note some parcels cannot be delivered to Post office boxes - always provide a street address as well.

You can also call our sales team on
03 8685 9222
between 8am - 4pm (AEST) Monday - Friday
for any further details.

 

What if I want to pick up the goods?

When you have completed your order, make a note in the comments section at the shipping step in the checkout process. This will allow you to come in and pick up your order at our collection area. Goods can be picked up Monday to Friday from 9am to 4pm.

NOTE FOR WEB ORDERS:

If you are picking up your order, please wait until you are advised that your order has been processed and available for pickup. You will be notified via email usually 1 working day after you have submitted your order. If you require your goods sooner, please call in advance to organise priority service.

 

Address for order collections:

1/1 Rushdale Street
(Cnr Ferntree Gully Rd)
Knoxfield VIC 3180
Australia

 

To read about our Refund and Exchange policy click here


Indicative Delivery times after despatch from The Ducted Vacuuum Centre.

    • Most orders will be delivered by Startrack Express or Australia Post.
    • Delivery times are usually Monday to Friday (excluding Public Holidays) between 7.00am - 5pm.
    • A signature is normally required for delivery.
    • You may add special delivery instructions as you place your order.
    • Orders are usually despatched within 24 hours.
    • Some parcels cannot be delivered to Post office boxes - always provide a street address as well.
    • Delivery times quoted can vary slightly depending on exact delivery location.

 

startrack_delivery_map.jpg